please read, if your question or concern is not adressed please call 702-834-0175 between the hours of 9am and 12pm tuesday-saturday.

how do i set up a cake tasting?


we do not do traditional cake tastings, due to the overall structure and hours of our shop. we can sample our most popular cake flavors/fillings in an 8oz mason jar at $5.50 each when ordered at least 1 week in advance. to request a cake tasting jar(s) please text 702.834.0175.




do you offer delivery?


we currently offer delivery in the greater las vegas area, pricing is subject to location. the las vegas strip is a flat rate of $50, delivered to you at the bell desk area. some properties are excluded. for inquiries please text 702.834.0175.




how far in advance should i place an order?


such a difficult question to answer! we are a smaller, made-to-order shop so our availability is limited. i recommend booking as soon as you know your date. the site minimum is 3 days, but we are often booked 2-3 weeks in advance. availability is changed and posted daily.




i don't see my design on your online ordering.


for a custom cake quote, please text 702.834.0175 with your ideas, serving size, and date needed. please expect a 2-3 day response time. if it exceeds the 3 day mark please resend your message or call.




COVID-19 UPDATE


Please note that all online payments are non-refundable due to the custom nature of our products. If you would like to change the design, you must do so 10+ days before your order is due. You must be able to come in store to sign off on any changes. We understand that there's a lot of uncertainty due to COVID-19, so please read before making a payment and securing your order. We are only taking limited orders due to reduced staff and usually always have to turn people down, so please let us know as much in advance as possible if you need a change of date or cancellation so we can give your spot to someone else. That being said, with 10+ days notice, the amount that you paid can be used for another order up to one year away from your original order date. For example, if you have a current order for July 1st, but have to cancel due to unforseen cirumstances, you may use the amount paid for an order anytime on of before july 1st, of the folllowing year. There will be no rescheduling, refund, or changing the design past the 10 day mark.




what happens if i am late or forget to pickup my order?


Our usual store hours are 9-12pm, tuesday through saturday. we do sometimes change them, but this information will be available on the availability calendar with the hours posted. please make sure to pickup close to the time you have selected. this information can be found in your receipt/confirmation of your order. That being said, if you can call us and let us know this is always the best option as we have more flexibility and options for you to be able to receive your order. there is a $15 late fee for orders not picked up on time, but we do not always have the availability to return or wait for you past closing time. We do not offer refunds for orders that are not picked up. Questions? call or text 702.834.0175




what if i am unhappy with my order?


Please text us same, or next day 702.834.0175, while we do not offer refunds for our custom orders -- if we made a mistake on the flavor, filling, or something is not right we will do the best we can to make the situation right. We will only make accomodations 48 hours after the cake is picked up.